Privacy policy
ARTICLE 1 – PERSONAL INFORMATION WE COLLECT
When you make a purchase on the Bacololo store, we collect the personal information you provide to us as part of the buying and selling process. This includes your name, address, email address, and any other information necessary to fulfill your order.
When you browse our store, we automatically receive your computer’s Internet Protocol (IP) address to better understand your browser and operating system.
Email & SMS marketing (if applicable): With your permission, we may send you emails or text messages about Bacololo, new products, promotions, and updates.
We respect your privacy and the information you agree to share regarding our SMS marketing service. This information may be used to send:
-
Order notifications
-
Abandoned checkout reminders
-
Promotional text messages
-
Requests for product reviews
Our website also uses cookies to track items placed in your cart, including abandoned carts, so we can determine when to trigger SMS reminder messages.
ARTICLE 2 – CONSENT
How do you give consent?
When you provide personal information to complete a purchase, verify your credit card, place an order, schedule a delivery, or return an item, we assume you consent to us collecting and using your information for these purposes.
If we request your personal information for secondary reasons—such as marketing—we will ask for your explicit consent or provide you with an option to decline.
How can you withdraw consent?
If you change your mind and no longer wish to receive communication from us, or you no longer consent to the use or disclosure of your information, you may email us at:
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
ARTICLE 4 – SHOPIFY
The Bacololo store is hosted on Shopify Inc., which provides our e-commerce platform.
Your data is stored through Shopify’s secure data storage, databases, and general application. All data is stored on servers secured with firewalls.
Payment
If you make a purchase using a direct payment gateway, Shopify stores your credit card details. This information is encrypted in accordance with PCI-DSS (Payment Card Industry Data Security Standard).
Transaction data is stored only for as long as needed to complete your purchase. After completion, the information is deleted.
All direct payment gateways follow PCI-DSS standards to ensure secure handling of payment information.
For details, please refer to Shopify’s Terms of Service and Privacy Policy.
ARTICLE 5 – THIRD-PARTY SERVICES
Third-party providers used by Bacololo will only collect, use, and disclose your information to the extent necessary for them to perform their services.
However, some third-party providers—such as payment gateways—have their own privacy policies governing how they handle information related to your purchase.
We recommend reading their policies to understand how they will manage your data.
Some providers may operate in a different jurisdiction. If you proceed with a transaction involving a provider located outside your country, your information may be subject to the laws of that jurisdiction.
For example, if you are located in Canada and your payment is processed by a gateway in the United States, your data may be accessible under U.S. laws, including the Patriot Act.
Once you leave our website or are redirected to a third-party site, you are no longer governed by this Privacy Policy.
Links
External links on our website may lead you to other websites. We are not responsible for their privacy practices and encourage you to review their policies.
Text Marketing & Notifications
By subscribing to text notifications, you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe, HELP for assistance. Message and data rates may apply.
ARTICLE 6 – SECURITY
We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed improperly, disclosed, altered, or destroyed.
Credit card information is encrypted using SSL technology and stored with AES-256 encryption. Although no method of digital transmission is 100% secure, we follow PCI-DSS requirements and implement additional industry-accepted safeguards.
Cookies
Below is a list of cookies used by Bacololo:
-
_session_id: Stores session details (referrer, landing page, etc.) -
_shopify_visit: Tracks number of visits (expires after 30 minutes) -
_shopify_uniq: Counts visits per customer -
cart: Stores cart information (2-week duration) -
_secure_session_id: Secure session identifier -
storefront_digest: Used to determine visitor access if password-protected
ARTICLE 7 – AGE OF CONSENT
By using this website, you confirm that you are at least the legal age of majority in your state or province, or that you have given permission for any minor dependents to use the site.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Changes take effect immediately once posted. If significant updates are made, we will notify you so you remain informed about what information we collect and how we use it.
If Bacololo is acquired or merged with another company, your information may be transferred to the new owners.
QUESTIONS & CONTACT INFORMATION
If you wish to access, correct, update, or delete your personal information, file a complaint, or request more details, please contact our privacy officer:
TEXT MARKETING TERMS & CONDITIONS
By providing your phone number during checkout, using a subscription form, or opting in via keyword, you authorize Bacololo to send SMS notifications (including order updates, abandoned cart reminders) and marketing messages.
Your phone number, name, and purchase details may be shared with our SMS provider SMSBump Inc., headquartered in Sofia, Bulgaria (EU), solely for sending targeted SMS communications.
To unsubscribe from SMS marketing:
-
Reply STOP to any Bacololo message
-
Or use the unsubscribe link in the message
Message & data rates may apply.
For assistance, reply HELP or contact us via email.